1. How to place an order?

You can browse products on our website, select the items you need, add them to your cart, and complete the payment process. We accept various payment methods, including credit cards and debit cards.

2. Can I modify or cancel my order?

If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before the order is shipped. Orders after shipment will be processed according to our return policy.

3. How to process returns?

If you are not satisfied with your purchase, you can apply for a refund within 7 days of receiving the goods. Please refer to our “Refund and Return Policy” for detailed steps.

4. What should I do if the goods I received are defective?

If the goods you received are defective, please contact our customer service team within 48 hours of receiving them. We will provide you with a return or exchange service.

5. How can I track my order?

Once your order is shipped, you will receive an email containing tracking information. You can check the package status on the carrier’s website through this link.

6. How much is the shipping cost?

Shipping costs are calculated based on your order amount and shipping destination. You will see shipping details on the checkout page.

7. In which regions can I purchase your products?

We currently support shipping within the United States. For international orders, please contact our customer service team for availability and shipping costs.

8. What should I do if an item is out of stock?

If the item you selected is out of stock, you can enter your email address to receive a restock notification or contact our customer service team for alternatives.

9. How do I contact customer service?

You can contact our customer service team through the following methods:

Email: [email protected]

Phone: (352) 719-2471

Thank you for your interest in our products! Please feel free to contact me if you have any further questions.